Africa Israel Hotels Ltd. belongs to the Africa Israel Investments Group. The company was established in 1992 and specializes in operating and managing hotels and tourist sites in Israel and overseas.
In Israel, the Company is the franchisee for the Intercontinental Hotels Group brands, which number over 3000 hotels worldwide, including the Crowne Plaza and Holiday Inn hotel brands.
The Company operates 10 hotels throughout Israel totaling 2,378 rooms:
• 6 Crowne Plaza hotels in Haifa, Tel Aviv (2), Jerusalem, the Dead Sea and Eilat.
• 2 Holiday Inn hotels in Tiberias and Ashkelon.
• The AFI Patio Hotel in Eilat.
• The Express Beat Hotel in Eilat.
The entertainment and leisure sites owned by the Company are:
• The Tiberias Hot Springs Spa.
• The Kings City theme park in Eilat.
In winter 2009/2010, the Company plans to open an additional hotel, the Crowne Plaza Ashdod, for businesspeople and holidaymakers from Israel and around the globe offering facilities with the usual Crowne Plaza international standards.
The Crowne Plaza Ashdod is located on the beachfront of Ashdod’s new southern quarter and features 183 sea-facing rooms with a magnificent view of the Mediterranean Sea.
How it all began…
The Company’s success from the outset is due to its belief in the importance of tourism to the Israeli economy, identifying the commercial potential of leisure in Israel and overseas, Africa Israel’s strength and experience in real estate, service and trade, and its franchising agreement with a leading global hotel chain.
The Company started out with the hotel and hot springs in Tiberias, a hotel in Tel Aviv and hotels in Eilat and Jerusalem. The Express Beat in Eilat and the hotels in Haifa, Ashkelon the Dead Sea have joined the group during the last decade.
Continued emphasis on quality of service, the use of the latest technology and international commercial development throughout the years places the Company among Israel’s finest hotel and leisure facility management companies.
International Standards
As part of a top international chain, the Company is obligated to the highest standards of service in all its hotels. These standards are strictly and professionally adhered to thanks to its 1,600 outstanding managers and staff members. To ensure the quality of service over time, the staff undergoes stringent training, participates in professional forums and is promoted to management positions within the chain.
Service Guarantee
In order to guarantee continued top-class service to our customers, our managers and staff have to sign the chain’s service charter, which is based on three principles: professionalism, personal dedication and a business approach.
International Activities
The chain’s international activities include owning and managing hotels in both Eastern and Western Europe:
Russia – total of 1,200 rooms:
Northern Caucasia (Russia’s leisure and spa region): The Company manages 4 projects under construction and 1 hotel which has been operating for a year.
Communication and Technology
The chain does its utmost to lead in all areas, including the assimilation of state-of-the-art communication and technology in its operations, service and marketing activities.
To this end, a central reservations center equipped with cutting-edge technology was established to ensure quick and effective service.
The hotels also offer cellular communication, lobby internet stations, in-house business centers, high-speed wireless internet in all the rooms and more.
We provide a fast, user-friendly online reservations system on our website in a number of languages.
Focusing on the Business Customers
There are five Crowne Plaza business hotels in the chain: The Crowne Plaza Tel Aviv, Crowne Plaza City Center Tel Aviv, Crowne Plaza Jerusalem and Crowne Plaza Haifa. The Crown Plaza Ashdod will be added towards the end of 2009.
These hotels offer business customers a range of services in their exclusive business centers, including a 24-hour business center, meeting rooms and convention halls fitted with the latest equipment, Wi-Fi internet access and more. The hotels also offer businesspeople a variety of activities after work hours: gourmet restaurants, health clubs and spas, tours of the area and more.
Marketing Approach
The Company owns a number of special hotel brands:
• Crowne Plaza hotels, which offer exclusive, first-class business hospitality with attention down to the last detail.
• Holiday Inn hotels, which offer family holidays with entertainment for children and adults alike.
• Express Beat hotel, which offers holidays for young adults.
The chain offers customers in Israel and abroad membership club which provide special benefits and discounts, and allow accumulating points:
Priority Club – the world’s largest international club, which is run by Intercontinental Hotels Group.
Contribution to the Community
The Company is committed to contributing to the community during the year by donating to various organizations, hosting events and fun days, and assisting families and individuals with free holidays in its hotels throughout Israel.
In spring 2009 In winter 2009/10, the Company plans to open an additional hotel, the Crowne Plaza Ashdod, which is a business and holiday hotel all-in-one offering the Crowne Plaza international hotel standards.
Located along the beachfront of Ashdod’s new southern quarter, the Crowne Plaza Ashdod includes 183 sea-facing rooms.